Refund policy

 

We want your Oakley Hills order to arrive right.

We offer refunds or replacements for damaged or defective products and incorrect items received. We do not accept returns or exchanges for change of mind, incorrect size selection or color preference. Please review the size chart before ordering.

To report a problem, email orders@oakleyhills.com within 30 days of purchase. Include your order number, a description of the issue, and clear photos of the item.

Please contact us before sending anything back. We’ll review your request and provide next steps.

All refund requests must be submitted within 30 days of the purchase date. Please contact us at orders@oakleyhills.com if you believe you're eligible.

 

Policy Updates

This Refund Policy may be updated at any time without notice. For the most current version, please contact us at orders@oakleyhills.com.